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Speaking with patients or their families after a medical error or an adverse medical event is one of the most difficult and emotionally challenging conversations any clinician can have. Handling it well is critical for your patient’s experience, your own resilience, and your institution. You can learn to have such a conversation with good preparation, presence and compassion. This workshop will introduce clinicians to the understanding, ethical underpinnings, best practices, tools, and skills to conduct these difficult conversations.