‘ChatGPT saved my life.’ How patients, and doctors, are using AI to make a diagnosis

January 30, 2026

(NPR) – Start reading recent internet conversations about AI, and you’ll find an anecdote that surfaces with increasing frequency: ChatGPT delivered lifesaving medical advice.

“Three weeks ago I woke up from a nap and found some red spots all over my legs,” begins one such account in a video from Bethany Crystal, who runs a consulting business and lives in New York. After an exchange with ChatGPT, she recounts it telling her, “You need immediate evaluation for possible bleeding risk.” (Read More)