Friendship, on Demand
March 19, 2026

(The Atlantic) – OpenAI’s own data show that use of ChatGPT was pretty evenly split between work and personal cases in 2024, but by 2025, 73 percent of conversations with ChatGPT were personal, not for work. (The Atlantic entered a corporate partnership with OpenAI in 2024.)
This is a major transformation, a sudden and dramatic shift in which millions of people are seeking companionship from machines that they formerly could have gotten only from other humans. Yet in some ways, AI companionship is a logical destination for the current direction of human friendship. Social chatbots provide the semblance of a kind of friendship that many people already want, or at least have gotten accustomed to: one that’s on demand, low effort, and completely personalized. “It’s not that AI companions are going to replace friendships per se,” Skyler Wang, a sociologist at McGill University who studies AI and has done work with Meta, told me. Instead, “they reveal what friendships are trending towards.” (Read More)