This Company Tapped AI for Its Website—and Landed in Court

November 15, 2021

(Wired) – The lawsuit against Eyebobs is among a growing number in recent years accusing companies of breaching web accessibility standards. Offers to fix websites with AI technology have grown too, along with complaints from some accessibility advocates that it doesn’t work as advertised. The case also provides a rare example of a company facing legal consequences for betting on AI technology that didn’t perform as hoped. The list is likely to grow. Advances in machine learning have convinced companies to place more trust in algorithms, but the technology sometimes isn’t up to the task. (Read Full Article)