You Messaged Your Doctor on WhatsApp. Should That Be Billed?

April 17, 2023

(Rest of World) – For private health professionals across Latin America, WhatsApp is both a blessing and a curse. Medical practitioners in Argentina, Guatemala, and Mexico told Rest of World the app has become an essential tool for doctor-patient communication. Its use has blurred the boundaries as to what is appropriate to send and when. It also muddles the distinction between a billable medical consult and casual advice, often putting doctors in a compromising situation. (Read More)