The Workers at the Frontlines of the AI Revolution

July 11, 2023

(Rest of World) – Since the blockbuster launch of ChatGPT at the end of 2022, future-of-work pontificators, AI ethicists, and Silicon Valley developers have been fiercely debating how generative AI will impact the way we work. Some six months later, one global labor force is at the frontline of the generative AI revolution: offshore outsourced workers. These include workers hired per commission or on a contractual basis, such as freelance copywriters, artists, and software developers, as well as more formal offshore workforces like customer service agents. As generative AI tools present a new model for cost cutting, pressure is quickly mounting for these outsourced workers to adapt or risk losing work. (Read More)