(NBC News) – In the age of automation, human workers are being brought in to fix what artificial intelligence gets wrong.

“There’s people that are aware AI isn’t perfect, and then there’s people that come to you angry because they didn’t manage to get it done themselves with AI,” Carstens said. “And you kind of have to be empathetic. You don’t want them to feel like idiots. Then you have to fix it.”

Such gigs are part of a new category of work spawned by the generative AI boom that threatened to displace creative jobs across the board: Anyone can now write blog posts, produce a graphic or code an app with a few text prompts, but AI-generated content rarely makes for a satisfactory final product on its own. (Read More)