The robot empathy divide
March 24, 2025

(Axios) – A new digital divide is growing between people who trust AI for emotional support and those who don’t. Why it matters: AI startups are pushing their tools not just as enterprise productivity enhancers, but also as therapists, companions and life coaches. Driving the news: Two new studies from OpenAI, in partnership with MIT Media Lab, found that users are turning to bots to help cope with difficult situations because they say that the AI is able to “display human-like sensitivity.” (Read More)