This Therapist Helped Clients Feel Better. It Was A.I.

April 15, 2025

Man sitting on a couch

(New York Times) – In the first clinical trial of its kind, an A.I. chatbot eased mental health symptoms among participants. The technology may someday help solve the provider shortage.

Their first chatbot therapist wallowed in despair and expressed its own suicidal thoughts. A second model seemed to amplify all the worst tropes of psychotherapy, invariably blaming the user’s problems on her parents.

Finally, the researchers came up with Therabot, an A.I. chatbot they believe could help address an intractable problem: There are too many people who need therapy for anxiety, depression and other mental health problems, and not nearly enough providers. (Read More)